Communication for the open mindedSiemens Enterprise Communicationswww.siemens.com/openDocumentationHiPath 500, HiPath 3000, HiPath 5000 OpenStage 40 T
General information10General informationAbout this manualThis document contains general descriptions of the technical options, which may not always be
Step by StepMaking calls in the team/executive/secretary configuration100Answering calls with the trunk keysPrerequisite: Your telephone rings or the
Making calls in the team/executive/secretary configuration101Step by StepMaking calls on multiple lines alternatelyPrerequisite: You are conducting a
Step by StepMaking calls in the team/executive/secretary configuration102Direct station selection keyEach team member has a direct station selection k
Making calls in the team/executive/secretary configuration103Step by StepTransferring a call in progressS Press the DSS key and announce the call if n
Step by StepMaking calls in the team/executive/secretary configuration104Forwarding calls on trunksYou can immediately forward internal or external ca
Making calls in the team/executive/secretary configuration105Step by StepDeactivating call forwardingN Open the Program/Service menu Æ page 27.Select
Step by StepMaking calls in the team/executive/secretary configuration106Transferring calls directly to the executive phoneNormally, all calls for the
Using team functions107Step by StepUsing team functionsIf configured (consult your service personnel), your tele-phone is part of a team. The team con
Step by StepUsing team functions108You belong to multiple groups or to one group with trunk keys (including executive/secretary configu-ration)c Open
Using team functions109Step by StepAccepting a call for another member of your teamYou can use your own telephone to accept calls for oth-er telephone
General information11Intended useThe OpenStage phone was developed as a device for speech transmission and should be placed on the desk or mounted on
Step by StepUsing team functions110Uniform Call Distribution (UCD)If configured (consult your service personnel), you may belong to a group of station
Using team functions111Step by StepRequesting and activating a work timeYou can request/activate work time to ensure you have enough time to wrap up t
Step by StepSpecial functions in the LAN (not for HiPath 500)112Special functions in the LAN (not for HiPath 500)If your telephone is operating in a
Special functions in the LAN (not for HiPath 500)113Step by StepSetting up "follow me" call forwardingYou can activate/deactivate call forwa
Step by StepSpecial functions in the LAN (not for HiPath 500)114Using night answerIf authorized (contact your service personnel), you can define telep
Special functions in the LAN (not for HiPath 500)115Step by StepRinging groupYou can have calls for your telephone signaled audibly at external teleph
Step by StepSpecial functions in the LAN (not for HiPath 500)116Controlling relays (only for HiPath 3000)If this feature is configured (contact your s
Special functions in the LAN (not for HiPath 500)117Step by StepOpening a doorIf this feature is configured (contact your service per-sonnel), you can
Step by StepIndividual phone configuration118Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading
Individual phone configuration119Step by StepAdjusting audio settingsOptimize the audio settings on your OpenStage for your environment and according
Getting to know your OpenStage phone12Getting to know your OpenStage phoneThe following sections describe the most frequently used operating ele-ments
Step by StepIndividual phone configuration120Adjusting the attention ring volumeIf you are part of a team with trunk keys, other calls can be signaled
Testing the phone121Step by StepTesting the phonePhone functions, testingYou can test your phone’s functionality.Prerequisite: The phone is in idle mo
Differing display view in a HiPath 4000 environment (not for HiPath 500)122Differing display view in a HiPath 4000 envi-ronment (not for HiPath 500) D
Fixing problems123Step by StepFixing problemsResponding to error messages on the screenPossible cause:Station number is incorrect.Possible reaction:En
Step by StepFixing problems124Possible cause 1:If "Clear other layer" appears on the menu: you tried to program a function or internal stati
Fixing problems125Step by StepTroubleshootingPressed key does not respondCheck if the key is stuck.Telephone does not ringCheck whether the "Do n
126IndexIndexNumerics5-way navigator ... 17AActivating door opener ... 45Advisory me
127IndexDDetails, fax ... 90Dialingen-bloc ... 47fro
128IndexKKey modules ... 14, 15Keypad ... 19Keypad dialing
129IndexRRadio paging equipment (PSE) ... 97Recall ... 63Receiving volume ...
Getting to know your OpenStage phone13Ports on the underside of the phoneProperties of your OpenStage 40 TDisplay type LCD, 40 x 6 charactersIlluminat
130IndexUUCD ... 110Unanswered calls ... 26User interface
Overview of functions and codes131Overview of functions and codesThe following table lists all available functions, as shown on the display. If config
Overview of functions and codes132Data I/O Service *494 XDirectory1=internal2=LDAP (not for HiPath 500) ; ; *54*54 XXDISA DISA intern (not
Overview of functions and codes133Join groupLeave groupIn hunt groupOut of hunt group; ; ; ; ; ; ; ; *85#85*85*#85#XXXXKeypad dialing ; *503 Lock al
Overview of functions and codes134Retrieve line ; *63 XRing Transfer: OnRing Transfer: Off ; ; *502#502XXRinger cutoff onRinger cutoff off; ; ; ; *9
Overview of functions and codes135UCDLog onLog offAvailableNot availableWork onWork offUCD night onUCD night offCalls in queue ; ; ; ; ; ; ;
Display icons136Display iconsStatus barThe ring tone is deactivated Æ page 120The "Do not disturb" function is activated Æ page 77The phone
Copyright © Siemens EnterpriseCommunications GmbH & Co. KGHofmannstr. 5180200 MünchenDeutschlandSiemens Enterprise Communications GmbH & Co. K
Getting to know your OpenStage phone14OpenStage Key Module 40The OpenStage Key Module 40 is a key module attached to the side of the phone that provid
Getting to know your OpenStage phone15OpenStage Busy lamp field 40The OpenStage Busy lamp field 40 is a key module, attached to the side of the phone,
Getting to know your OpenStage phone16KeysFunction keysAudio keysKey Function when key is pressedsEnd (disconnect) call Æ page 35.,Redialing Æ page 34
Getting to know your OpenStage phone175-way navigatorWith this control, you can manage most of your phone’s functions, as well as its displays.Remove
Getting to know your OpenStage phone18Programmable sensor keysYour OpenStage 40 T has six illuminated sensor keys. You can assign func-tions and phone
Getting to know your OpenStage phone19KeypadIn cases where text input is possible, you can use the keypad to input text, punctuation and special chara
Important information2Important informationTrademarksFor safety reasons, the telephone should only be supplied with power (required in connection with
Getting to know your OpenStage phone20Te x t i n p u tThe current label appears on the first line. Delete it with the ( key before entering new chara
Getting to know your OpenStage phone21DisplayYour OpenStage 40 T comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contras
Getting to know your OpenStage phone22Idle menuWhen in idle mode, press a key on the 5-way navigator Æ page 17 to dis-play the idle menu. You can call
Getting to know your OpenStage phone23Telephony dialogsConnection-dependent conditions and situations, e.g. when your telepho-ne rings, when dialing a
Getting to know your OpenStage phone24Appearance during an ongoing callExample: You are connected with a caller.Icons for frequent call statesIcon Exp
Getting to know your OpenStage phone25MailboxDepending on the type and configuration of your communications platform (contact the relevant service per
Getting to know your OpenStage phone26Caller listIf you are unable to accept an external or internal call, the call attempt is stored in the caller li
Getting to know your OpenStage phone27MenuWith the menu key N, you can access your communications system’s service menu or make telephony-related sett
Getting to know your OpenStage phone28Call preparation Activate the function "Call preparation" to use en-bloc dialing on your OpenStage 40
Getting to know your OpenStage phone29Call pop-upActivate the function "Call pop up" so that if you are on a call you are noti-fied on the d
Important information3Location of the telephone• The telephone should be operated in a controlled environment with an ambient temperature between 5°C
Step by StepBasic functions30Basic functionsAnswering a callYour OpenStage phone rings with the tone signal set when an incoming call is received. The
Basic functions31Step by StepAnswering a call via the loudspeaker (speakerphone mode)Suggestions for using speakerphone mode• Tell the other party tha
Step by StepBasic functions32Switching to the handsetPrerequisite: You are engaged in a call in speakerphone mode.^ Lift the handset.n The LED key goe
Basic functions33Step by StepMaking callsOff-hook dialing^ Lift the handset.j Internal calls: Enter the station number. External calls: Enter the exte
Step by StepBasic functions34Dialing with DDS keysPrerequisite: You have saved a number on a DDS key Æ page 72.S Press the key with a saved number. If
Basic functions35Step by StepEnding a call\ Replace the handset.ors Press the key shown.Rejecting callsYou can reject calls which you do not wish to t
Step by StepBasic functions36Calling a second party (consultation)You can call a second party while a call is in progress. The first party is placed o
Basic functions37Step by StepTransferring a callIf the person you are speaking to wants to talk to anoth-er colleague of yours, you can transfer the c
Step by StepBasic functions38Call forwardingUsing variable call forwardingYou can immediately forward internal or external calls to different internal
Basic functions39Step by StepUsing call forwarding no reply (CFNR)Calls that are not answered after three rings (=default, can be adjusted by service
4ContentsContentsImportant information. . . . . . . . . . . . . . . . . . . . . . . . . .2Trademarks . . . . . . . . . . . . . . . . . . . . . . . . .
Step by StepBasic functions40Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.)If this function ha
Basic functions41Step by StepUsing callbackYou can request a callback if the internal station called is busy or if nobody answers. This also applies f
Step by StepBasic functions42Viewing and deleting a stored callbackif nec. R Press the programmed sensor key "Callback". orc Open the idle m
Enhanced phone functions43Step by StepEnhanced phone functionsAnswering callsAnswering a call with a headsetPrerequisite: The headset is connected.o T
Step by StepEnhanced phone functions44orT Press the flashing key.Using the speakerphoneA colleague addresses you directly over the speaker with a spea
Enhanced phone functions45Step by StepAnswering calls from the entrance telephone and opening the doorIf an entrance telephone has been programmed, yo
Step by StepEnhanced phone functions46Opening the door with a code (at the door)j After ringing the bell, enter the five-digit code (using the keypad
Enhanced phone functions47Step by StepMaking callsEn-bloc sending/correcting numbersYou can enter the number without the number being di-aled straight
Step by StepEnhanced phone functions48Using the caller listDetailed information, as well as a sample display entry are provided on Æ page 26.Retrievin
Enhanced phone functions49Step by StepDialing a number from the internal directoryThe internal directory contains all station numbers and system speed
5ContentsBasic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Answering a call . . . . . . . . . . . . . . . . . . . . . . .
Step by StepEnhanced phone functions50Using the LDAP directory (not for HiPath 500)If configured (ask your service personnel), you can search for dire
Enhanced phone functions51Step by StepThe result is displayedIf only one name is found, it is displayed. Confirm.If several names are found (max. 50),
Step by StepEnhanced phone functions52Making calls using system speed-dial numbersPrerequisite: You know the system speed-dial num-bers (consult your
Enhanced phone functions53Step by StepjPress the required speed-dial key. If the key is already in use, the programmed phone number appears on the scr
Step by StepEnhanced phone functions54Talking to your colleague with discreet calling (not for HiPath 500)If this function has been configured (ask yo
Enhanced phone functions55Step by StepAssigning a station number (not for U.S.)If this function has been configured (contact your ser-vice personnel),
Step by StepEnhanced phone functions56During a callUsing call waiting (second call)Callers can still reach you while you are engaged in an-other call.
Enhanced phone functions57Step by StepPreventing and allowing call waiting (automatic camp-on)If this function has been configured (ask your service p
Step by StepEnhanced phone functions58Parking a callYou can park up to ten calls, either internal, external, or both. Parked calls can be displayed on
Enhanced phone functions59Step by StepHolding external callsIf you have programmed a hold key on your phone Æ page 67, you can put external calls on h
6ContentsEnhanced phone functions. . . . . . . . . . . . . . . . . . . . .43Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Step by StepEnhanced phone functions60Conducting a conferenceIn a conference call, you can talk to as many as four oth-er parties at the same time. Th
Enhanced phone functions61Step by StepEnding a conferenceConfirm. Select and confirm the option shown.or\ Replace the handset, if this feature is conf
Step by StepEnhanced phone functions62Recording a callIf configured (contact your service personnel for de-tails), you can record an active call.Prere
Enhanced phone functions63Step by StepTransferring a call after a speaker call announcement in a groupIf this function has been configured (contact yo
Step by StepEnhanced phone functions64Send trunk flash (not for HiPath 500)To activate ISDN-type services and features through the network carrier’s a
Enhanced phone functions65Step by StepIf you cannot reach a destinationCall waiting (camp-on)Prerequisite: You have dialed an internal number and hear
Step by StepEnhanced phone functions66Using night answerWhen night answer mode is active, for example during a lunch break or after office hours, all
Programming sensor keys67Step by StepProgramming sensor keysYou can program frequently used functions, station numbers or procedures on your OpenStage
Step by StepProgramming sensor keys68Overview of functionsThe functions are split into the following menus:• Destinations• Feature Settings• PIN and A
Programming sensor keys69Step by StepTr u n k g r o u p k e y :S At least one trunk is free.R All lines in this trunk group are occupied.View call c
7ContentsDisplaying and assigning call charges . . . . . . . . . .74Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . .
Step by StepProgramming sensor keys70Programming a procedure keyNumbers and functions which require further input, i.e. which contain several operatin
Programming sensor keys71Step by StepSelect the saved procedure by pressing the key. Procedures with activatable/deactivatable func-tions are activate
Step by StepProgramming sensor keys72Configuring repdial keysYou can also program internal and external station num-bers on the second level. The LED
Programming sensor keys73Step by StepChanging the labelThe label set when a repdial key was programmed can also be subsequently changed.Changing the l
Step by StepDisplaying and assigning call charges74Displaying and assigning call chargesDisplaying call charges (not for U.S.)For the current callCall
Displaying and assigning call charges75Step by StepDisplaying call charges for another telephone (not for U.S.)If configured (contact your service per
Step by StepDisplaying and assigning call charges76Dialing with call charge assignmentYou can assign external calls to certain projects.Prerequisite:
Privacy/security77Step by StepPrivacy/securityTurning ringer cutoff on and offIf you do not wish to take calls, you can activate the ring-er cutoff fu
Step by StepPrivacy/security78Caller ID suppressionYou can prevent your station number or name from ap-pearing on the displays of external parties you
Privacy/security79Step by StepMonitoring a roomYou can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you
8ContentsMaking calls in the team/executive/secretary configuration . . . . . . . . . . . . . . . . . . . . . . .98Lines . . . . . . . . . . . . . . .
Step by StepPrivacy/security80Locking the telephone to prevent unauthorized useYou can prevent unauthorized parties from using your phone during your
Privacy/security81Step by StepLocking another telephone to prevent unauthorized useIf configured (contact your service personnel), you can lock and un
Step by StepPrivacy/security82Saving your PINEnter the lock code to use the functions• for protecting your phone against unauthorized use Æ page 80• f
More functions/services83Step by StepMore functions/servicesAppointments functionYou can configure your phone to call you to remind you about appointm
Step by StepMore functions/services84Using timed remindersPrerequisite: You have saved a reminder Æ page 83. The saved time arrives.The phone is ringi
More functions/services85Step by StepDisplaying and deleting messages you have sentPrerequisite: The recipient has not yet accepted a sent message.c O
Step by StepMore functions/services86Leaving an advisory messageYou can leave messages/advisory messages on your phone’s display for internal callers
More functions/services87Step by StepDisplaying the number of waiting calls/overload displayYou can show the number of external waiting calls on the d
Step by StepMore functions/services88Using another telephone like your own for a callOther parties can temporarily use your phone like their own for a
More functions/services89Step by StepChanging a number (after exchanging/moving/relocating a phone)When configured (consult your service personnel),yo
9ContentsIndividual phone configuration . . . . . . . . . . . . . . .118Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . .
Step by StepMore functions/services90Fax details and message on answering machineIf a fax or answering machine is connected to your sys-tem and you ha
More functions/services91Step by StepActivating functions for another telephoneIf configured (contact your service personnel), you can activate and de
Step by StepMore functions/services92Using system functions from outside DISA (direct inward system access)If configured (contact your service personn
More functions/services93Step by StepjWait for the dial tone and enter the code for example, *97 for Do not disturb on. If necessary, make further ent
Step by StepMore functions/services94Controlling connected computers/programs/telephone data serviceIf this function has been configured (contact your
More functions/services95Step by StepCommunicating with PC applications over a CSTA interfaceIf configured (contact your service personnel), you can u
Step by StepMore functions/services96Controlling relays (only for HiPath 3000)If this function has been configured (contact your ser-vice personnel),
More functions/services97Step by StepPaging persons (not for USA, not for HiPath 500)If radio paging equipment (PSE) is connected to your system (cont
Step by StepMaking calls in the team/executive/secretary configuration98Making calls in the team/executive/secretary configurationIf configured (consu
Making calls in the team/executive/secretary configuration99Step by StepLine seizureLine seizure must be configured (consult your service personnel).
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