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Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
HiPath 500, HiPath 3000, HiPath 5000
OpenStage 20 T
User Guide
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1 2 3 4 5 6 ... 103 104

Sommario

Pagina 1 - Documentation

Communication for the open mindedSiemens Enterprise Communicationswww.siemens.com/openDocumentationHiPath 500, HiPath 3000, HiPath 5000 OpenStage 20 T

Pagina 2 - Important information

Getting to know your OpenStage phone10Getting to know your OpenStage phoneThe following sections describe the most frequently used operating ele-ments

Pagina 3 - Internet-based documentation

Overview of functions and codes (in alphabetical order)100Overview of functions and codes(in alphabetical order)The following table lists all availabl

Pagina 4 - Contents

Overview of functions and codes (in alphabetical order)101Control Relay On (only for HiPath 3000) Control Relay Off (only for HiPath 3000);;*90#90Data

Pagina 5

Overview of functions and codes (in alphabetical order)102Keypad dialing ;*503Lock all phones;*943Lock phoneUnlock phoneChange PIN;;;;;*66#66*93Mute o

Pagina 6

Overview of functions and codes (in alphabetical order)103Send messageView sent messageView messagesMailbox;;;;;;*68#68#68Show call charges (own phone

Pagina 7

Copyright © Siemens EnterpriseCommunications GmbH & Co. KGHofmannstr. 5180200 MünchenDeutschlandSiemens Enterprise Communications GmbH & Co. K

Pagina 8 - General information

Getting to know your OpenStage phone11KeysFunction keysMailbox key and Menu keyAudio keysKey Function when key is pressedsEnd (disconnect) call Æ page

Pagina 9 - Telephone type

Getting to know your OpenStage phone123-way navigatorWith this control, you can manage most of your phone’s functions, as well as its displays.KeypadI

Pagina 10 - O mailbox key and N menu key

Getting to know your OpenStage phone13Character overviewTe x t i n p u tEnter the required characters via the keypad.Select the functions using the k

Pagina 11 - Audio keys

Getting to know your OpenStage phone14DisplayYour OpenStage 20 T comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contras

Pagina 12 - 3-way navigator

Getting to know your OpenStage phone15MailboxDepending on the type and configuration of your communications platform (contact the relevant service per

Pagina 13 - [2] Next letter in upper case

Getting to know your OpenStage phone16Caller listIf you are unable to accept an external or internal call, the call attempt is stored in the caller li

Pagina 14 - Idle mode

Getting to know your OpenStage phone17Program/Service menu Use the N menu key to reach the Program/Service menu for your com-munication system.The me

Pagina 15 - Voicemail

Step by StepBasic functions18Basic functionsAnswering a callSpecial default ring signaling is set for your telephone:• When you receive an internal ca

Pagina 16 - Caller list

Basic functions19Step by StepAnswering a call via the loudspeaker (speakerphone mode)Suggestions for using speakerphone mode• Tell the other party tha

Pagina 17 - Program/Service menu

Important information2Important informationTrademarksNever open the telephone or a key module. Should you en-counter any problems, contact the respons

Pagina 18 - Basic functions

Step by StepBasic functions20Switching to speakerphone modePrerequisite: You are conducting a call via the handset.n\ Hold down the key and replace th

Pagina 19 - (speakerphone mode)

Basic functions21Step by StepOpen listening in the room during a callYou can let other people in the room join in on the call. Let the other party kno

Pagina 20 - Switching to the handset

Step by StepBasic functions22Making callsOff-hook dialing^ Lift the handset.j Internal calls: Enter the station number.External calls: Enter the exter

Pagina 21 - Step by Step

Basic functions23Step by StepRedialing a numberThe last three external telephone numbers dialed are stored automatically.You can redial them simply by

Pagina 22 - Making calls

Step by StepBasic functions24Rejecting callsYou can reject calls which you do not wish to take. The call is then signaled at another definable telepho

Pagina 23 - Ending a call

Basic functions25Step by StepCalling a second party (consultation)You can call a second party while a call is in progress. The first party is placed o

Pagina 24 - Rejecting calls

Step by StepBasic functions26Transferring a callIf the person you are speaking to wants to talk to ano-ther colleague of yours, you can transfer the c

Pagina 25

Basic functions27Step by StepCall forwardingUsing variable call forwardingYou can immediately forward internal or external calls to different internal

Pagina 26 - Transferring a call

Step by StepBasic functions28Using call forwarding no reply (CFNR)Calls that are not answered after three rings (=default, can be adjusted by service

Pagina 27 - Call forwarding

Basic functions29Step by StepCall forwarding in the carrier network andforwarding multiple subscriber numbers (MSN) (not for U.S.)If this function has

Pagina 28 - N Press the key shown

Important information3Location of the telephone• The telephone should be operated in a controlled environment with an ambient temperature between 5°C

Pagina 29 - (MSN) (not for U.S.)

Step by StepBasic functions30Using callbackYou can request a callback if the internal station called is busy or if nobody answers. This also applies f

Pagina 30 - Using callback

Basic functions31Step by StepViewing and deleting a stored callback$ Open the idle menu Æ page 14.Select and confirm the option shown[1].Select and co

Pagina 31

Step by StepEnhanced phone functions32Enhanced phone functionsAnswering callsAccepting a specific call for your colleagueYou hear another telephone ri

Pagina 32 - Enhanced phone functions

Enhanced phone functions33Step by StepUsing the speakerphoneA colleague addresses you directly over the speaker with a speaker call. You hear a tone b

Pagina 33 - Using the speakerphone

Step by StepEnhanced phone functions34Answering calls from the entrance telephoneand opening the doorIf an entrance telephone has been programmed, you

Pagina 34

Enhanced phone functions35Step by StepActivating the door openerN Press the key shown.Select and confirm the option shown.j Dial the entrance telephon

Pagina 35

Step by StepEnhanced phone functions36Making callsEn-bloc sending/correcting numbersIf this feature is configured (contact your service per-sonnel), a

Pagina 36

Enhanced phone functions37Step by StepUsing the caller listDetailed information, as well as a sample display entry are provided on Æ page 16.Retrievin

Pagina 37 - Using the caller list

Step by StepEnhanced phone functions38Dialing a number from the internal directoryThe internal directory contains all station numbers and system speed

Pagina 38 - ^ Lift the handset

Enhanced phone functions39Step by StepUsing the LDAP directory (not for HiPath 500)If configured (ask your service personnel), you can search for dire

Pagina 39

4ContentsContentsImportant information. . . . . . . . . . . . . . . . . . . . . . . . . .2Trademarks . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 40

Step by StepEnhanced phone functions40The result is displayedIf only one name is found, it is displayed. Confirm.If several names are found (max. 50),

Pagina 41 - Dialing with speed-dial keys

Enhanced phone functions41Step by StepMaking calls using system speed-dial numbersPrerequisite: You know the system speed-dial num-bers (consult your

Pagina 42

Step by StepEnhanced phone functions42Confirm.j First enter the external code and then the external sta-tion number.Confirm.or If you make a mistake:S

Pagina 43

Enhanced phone functions43Step by StepTalking to your colleague with discreet calling (not for HiPath 500)If this function has been configured (ask yo

Pagina 44

Step by StepEnhanced phone functions44Associated dialing/dialing aidIf this function has been configured (contact your ser-vice personnel), you can us

Pagina 45 - During a call

Enhanced phone functions45Step by StepDuring a callUsing call waiting (second call)Callers can still reach you while you are engaged in ano-ther call.

Pagina 46 - Saving a number

Step by StepEnhanced phone functions46Preventing and allowing call waiting (automatic camp-on)If this function has been configured (ask your service p

Pagina 47 - Parking a call

Enhanced phone functions47Step by StepParking a callYou can park up to ten calls, either internal, external, or both. Parked calls can be displayed on

Pagina 48 - Conducting a conference

Step by StepEnhanced phone functions48Conducting a conferenceIn a conference call, you can talk to as many as four other parties at the same time. The

Pagina 49

Enhanced phone functions49Step by StepLeaving a conferenceSelect and confirm the option shown.or\ Replace the handset, if this feature is configured (

Pagina 50

5ContentsTurning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Calling a second party (consultation) . . . . .

Pagina 51 - \ Replace the handset

Step by StepEnhanced phone functions50Activating tone dialing/DTMF suffix-dialingYou can transmit dual-tone multifrequency (DTMF) sig-nals to control

Pagina 52

Enhanced phone functions51Step by StepTransferring a call after a speaker call announcement in a groupIf this function has been configured (contact yo

Pagina 53 - Call waiting (camp-on)

Step by StepEnhanced phone functions52Send trunk flash (not for HiPath 500)To activate ISDN-type services and features through the network carrier’s a

Pagina 54 - Using night answer

Enhanced phone functions53Step by StepIf you cannot reach a destinationCall waiting (camp-on)Prerequisite: You have dialed an internal number and hear

Pagina 55

Step by StepEnhanced phone functions54Using night answerWhen night answer mode is active, for example during a lunch break or after office hours, all

Pagina 56 - ( Press this key

Displaying and assigning call charges55Step by StepDisplaying and assigning call chargesDisplaying call charges (not for U.S.)For the current call:Cal

Pagina 57 - Privacy/security

Step by StepDisplaying and assigning call charges56Dialing with call charge assignmentYou can assign external calls to certain projects.Prerequisite:

Pagina 58

Privacy/security57Step by StepPrivacy/securityTurning ringer cutoff on and offIf you do not wish to take calls, you can activate the rin-ger cutoff fu

Pagina 59 - Caller ID suppression

Step by StepPrivacy/security58Activating/deactivating "Do not disturb"If you do not wish to take calls, you can activate do not disturb. Int

Pagina 60 - Monitoring a room

Privacy/security59Step by StepCaller ID suppressionYou can prevent your station number or name from ap-pearing on the displays of external parties you

Pagina 61

6ContentsDisplaying and assigning call charges . . . . . . . . . .55Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . .

Pagina 62

Step by StepPrivacy/security60Monitoring a roomYou can use a phone to monitor a room. This function must be enabled on the monitoring phone.When you c

Pagina 63 - Saving your PIN

Privacy/security61Step by StepLocking the telephone to prevent unauthorized useYou can prevent unauthorized parties from using your phone during your

Pagina 64 - More functions/services

Step by StepPrivacy/security62Locking another telephone to prevent unauthorized useIf configured (contact your service personnel), you can lock and un

Pagina 65 - Sending a message

Privacy/security63Step by StepSaving your PINEnter the lock code to use the functions• Locking the telephone to prevent unauthorized useÆ page 61• Use

Pagina 66

Step by StepMore functions/services64More functions/servicesAppointments functionYou can configure your phone to call you to remind you about appointm

Pagina 67 - Leaving an advisory message

More functions/services65Step by StepUsing timed remindersPrerequisite: You have saved a reminder Æ page 64. The saved time arrives.The phone is ringi

Pagina 68

Step by StepMore functions/services66Displaying and deleting messages you have sentPrerequisite: The recipient has not yet accepted a sent message.$ O

Pagina 69 - Change number (Changed phone/

More functions/services67Step by StepLeaving an advisory messageYou can leave messages/advisory messages on your phone’s display for internal callers

Pagina 70

Step by StepMore functions/services68Using another telephone like your own for a callOther parties can temporarily use your phone like their own for a

Pagina 71

More functions/services69Step by StepChange number (Changed phone/move/relocate)When configured (consult your service personnel),you can move your num

Pagina 72

7ContentsSpecial functions in the LAN (not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . .83Leaving hunt group/group call . . .

Pagina 73

Step by StepMore functions/services70Resetting services and functions(system-wide cancellation for a tele-phone)A general reset procedure is available

Pagina 74

More functions/services71Step by StepActivating functions for another telephoneIf configured (contact your service personnel), you can activate and de

Pagina 75 - )494 Enter the code

Step by StepMore functions/services72Using system functions from outsideDISA (direct inward system access)If configured (contact your service personne

Pagina 76 - (only for HiPath 3000)

More functions/services73Step by StepjWait for the dial tone and enter the code for example, *97 for Do not disturb on. If necessary, make further ent

Pagina 77 - HiPath 500)

Step by StepMore functions/services74Controlling connected computers/programs/telephone data serviceIf this function has been configured (contact your

Pagina 78 - Using team functions

More functions/services75Step by StepCommunicating with PC applications over a CSTA interfaceIf configured (contact your service personnel), you can u

Pagina 79

Step by StepMore functions/services76Controlling relays (only for HiPath 3000)If this function has been configured (contact your ser-vice personnel),

Pagina 80 - Ringing group

More functions/services77Step by StepPaging persons (not for U.S., not for HiPath 500)If radio paging equipment (PSE) is connected to your system (con

Pagina 81

Step by StepUsing team functions78Using team functionsIf configured (consult your service personnel), your tele-phone is part of a team. The team cons

Pagina 82

Using team functions79Step by SteporNo "X" means that the audible tone is deactivated.Confirm. The next group/trunk number is displayed with

Pagina 83 - (not for HiPath 500)

General information8General informationAbout this manualThis document contains general descriptions of the technical options, which may not always be

Pagina 84

Step by StepUsing team functions80Accepting a call for another member of your teamYou can use your own telephone to accept calls for other telephones

Pagina 85

Using team functions81Step by StepUniform Call Distribution (UCD)If configured (consult your service personnel), you may belong to a group of stations

Pagina 86

Step by StepUsing team functions82Requesting and activating a work timeYou can request/activate work time to ensure you have enough time to wrap up th

Pagina 87

Special functions in the LAN (not for HiPath 500)83Step by StepSpecial functions in the LAN (not for HiPath 500)If your telephone is operating in a Hi

Pagina 88 - Opening a door

Step by StepSpecial functions in the LAN (not for HiPath 500)84Setting up "follow me" call forwardingYou can activate/deactivate call forwar

Pagina 89 - Adjusting display settings

Special functions in the LAN (not for HiPath 500)85Step by StepUsing night answerIf authorized (contact your service personnel), you can define teleph

Pagina 90 - Adjusting audio settings

Step by StepSpecial functions in the LAN (not for HiPath 500)86Ringing groupYou can have calls for your telephone signaled audibly at external telepho

Pagina 91 - Language for system functions

Special functions in the LAN (not for HiPath 500)87Step by StepControlling relays (only for HiPath 3000)If this feature is configured (contact your se

Pagina 92 - Testing the phone

Step by StepSpecial functions in the LAN (not for HiPath 500)88Opening a doorIf this feature is configured (contact your service per-sonnel), you can

Pagina 93

Individual phone configuration89Step by StepIndividual phone configuration Adjusting display settings Adjusting the display to a comfortable reading a

Pagina 94 - Fixing problems

General information9Intended useThe OpenStage phone was developed as a device for speech transmission and should be placed on the desk or mounted on t

Pagina 95 - Caring for your telephone

Step by StepIndividual phone configuration90Adjusting audio settingsOptimize the audio settings on your OpenStage 20 T for your environment and accord

Pagina 96 - Numerics

Individual phone configuration91Step by StepAdjusting the speakerphone to the room acousticsTo help the other party understand you clearly while you a

Pagina 97

Step by StepTesting the phone92Testing the phonePhone functions, testingYou can test your phone’s functionality.Prerequisite: The phone is in idle mod

Pagina 98

Differing display view in a HiPath 4000 environment (not for HiPath 500)93Differing display view in a HiPath 4000 envi-ronment (not for HiPath 500)Dep

Pagina 99

Step by StepFixing problems94Fixing problemsResponding to error messagesPossible cause:Station number is incorrect.Possible reaction:Enter correct sta

Pagina 100 - (in alphabetical order)

Fixing problems95Step by StepTroubleshoot ingPressed key does not respond:Check if the key is stuck.Telephone does not ring:Check whether the "Do

Pagina 101

96IndexIndexNumerics3-way navigator ... 12AActivating door opener ... 34Advisory mes

Pagina 102

97IndexDDialingen-bloc ... 36from the caller list ... 37internal/ext

Pagina 103

98IndexKKeypad ..... 12Keypad dialing .... 73LLAN telephon

Pagina 104

99IndexSSafety precautions ........... 2Second callaccepting ............ 45Secret bu

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