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OpenScape Business offers small and

medium-sized enterprises everything

they need for their individual and di-

verse communication requirements,

unified in a single flexible and scalable

solution. The OpenScape Business ar-

chitecture allows use independently of

the existing telephony infrastructure –

regardless of whether this is classic te-

lephony, IP or DECT. From powerful te-

lephony to a feature-rich set Unified

Communication (UC) solution,

OpenScape Business always provides

enterprises with up to 500 subscribers,

or 1000 subscribers in one network,

with the right solution.

All-in-one solution for

small and medium-sized

enterprises

OpenScape Business is the all-in-one

solution for small and medium-sized

enterprises and offers:

• Integrated voice services, presence

management (presence state),

Drag&Drop conference, visual

Voicemail (voiceboxes), AutoAtten-

dant, Multimedia Contact Center, IM

(Instant Messaging), mobility, direc-

tory access with database connec-

tion, fax, integration in business pro-

cesses and much more

• UC clients individually matched to

the work station and work processes

• Interface integration of OpenScape

Web Collaboration

• Solutions for customers with one

site or network-wide solutions with

multiple sites

Uniform solution

architecture

OpenScape Business provides a uni-

form solution architecture:

• Various OpenScape Business models

are available for different existing

infrastructure sizes (X3/X5/X8). Al-

ternatively, it is possible to operate

the OpenScape Business software on

a standard server (softswitch), of

course also in fully virtualized envi-

ronments.

• Regardless of the model, 500 sub-

scribers are always supported (sum

of IP, analog, and digital subscribers).

• Optimized hardware concept: VoIP

and data components are already in-

tegrated on the mainboard.

OpenScape Business Voice & Unified Communication

The new way to work. Unites Presence, Chat, Conference, Mobility, Voicemail, Fax, Collaboration, and

Contact Center in a single solution architecture.

OpenScape Business is the modern and future-proof all-in-one solution for Unified

Communication & Collaboration, specially tailored to the requirements of small and medium-

sized enterprises with one or more locations.

OpenScape Business

1 2 3 4 5 6 ... 15 16

Sommario

Pagina 1 - OpenScape Business

OpenScape Business offers small and medium-sized enterprises everything they need for their individual and di-verse communication requirements, unifie

Pagina 2 - Unified Communication

Mobility at HomeOpenScape Business gives various op-tions for integration of home office employees (home workers). With "CallMe!" the employ

Pagina 3 - OpenScape Business UC

Marketable Expansion StagesOpenScape Business1X3 X5 X8 S (Server)Rack Wall Rack WallConnection to service providerITSP channels (SIP provider) 60 60 6

Pagina 4

TelephonesOpenStage Telephones (UP0E, IP)• OpenStage 5, 15, 20, 20 E, 20 G, 40, 40 G, 60, 60 G, 80, 80 G (HFA or SIP)• OpenScape Desk Phone IP 35G / 5

Pagina 5

Interfaces for Integration in Business ApplicationsNumerous interfaces and applications are available for integration with OpenScape Business in exist

Pagina 6 - Customer Service

Supported StandardsEthernet• RFC 894 Ethernet II Encapsulation• IEEE 802.1Q Virtual LANs• IEEE 802.2 Logical Link Control• IEEE 802.3u 100BASE-T• IEEE

Pagina 7 - AutoAttendant

Setup and Environmental ConditionsX3R X3W X5R X5W X8Setup Rack Wall system Rack Wall system Standard system (also for installing in rack)Dimensions (H

Pagina 8 - Company AutoAttendant

Pagina 9 - Mobility Solutions

• UC also has provision on the main-board for up to 50 users (UC Smart). For multiple UC users and further UC functionality (UC Suite) there are exten

Pagina 10 - Model Versions

Personal AutoAttendantGive callers options in order to in-crease your reachability: "Press 1 to reach me on my cell phone. With 2 you can leave m

Pagina 11 - Marketable Expansion Stages

myPortal for Mobile/TabletAs an alternative, myPortal for Mobile/Tablet is available as the web-based user interface for mobile employees with smartph

Pagina 12 - Telephones

UC Client Performance FeaturesUC Smart clients and UC Suite clients can not be operated in parallel. UC Smart migration to UC Suite is possible.Featur

Pagina 13 - Interfaces and Protocols

Multimedia Contact CenterIncrease Reachability and Customer ServiceIntelligent Call DistributionThe integrated OpenScape Business Multimedia Contact C

Pagina 14 - Supported Standards

myReportsmyReports enables production of sta-tistics on the utilization of your Con-tact Center, sorted according to differ-ent criteria, and provides

Pagina 15

myAttendantmyAttendant is a user-friendly atten-dant console and optimally combines telephone functions with OpenScape Business UC functions. In addit

Pagina 16

Client RequirementsSupported Windows operating sys-tems for myPortal Smart, myPortal for Desktop, Business Attendant, myAttendant, myAgent, myReports•

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Unify L30250-U622-B580 Scheda Tecnica

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